Marketplaces, payment services, and massive ramping of shipping and distribution networks have contributed to the success of e-commerce since the advent of the web. Here we examine how the future of e-Commerce trends is likely to evolve over the next ten years.
Future Trends for e-Commerce
No one can predict which innovations will be in use in the future with certainty today. However, there are some notable e-commerce trends:
- Smaller stores focusing on a single product type
- Providing customers with memorable and immersive experiences
- Innovations in the delivery and distribution of goods
Customization & Personalized Service
Most online purchases will almost certainly continue to be made through large, well-known retailers and marketplaces. In the future, smaller retailers may become more specialized by offering highly customizable products, niche product categories not offered by the larger retailers, and more personalized service.
Immersive Customer Experience
In today’s world, many customers still prefer to visit a brick-and-mortar store because they prefer to touch or try on an item before purchasing it. Through virtual and augmented reality, customers can virtually handle and try on merchandise without ever having to set foot in a store.
Fully Immersive Virtual Reality (VR) Experience
Wearing a virtual reality (VR) headset allows users to experience an audio-visual representation of a simulated physical world. The virtual dressing room is where you can try on clothes before buying them. It’s an example of a virtual reality (VR) game.
Fully Immersive Augmented Reality (AR) Experience
The semi-immersive scope of Augmented Reality does not require one to enter the simulated reality. With audio and visual feedback added to your existing world through augmented reality (AR), one can instantly see sunglasses in their shopping cart overlaid on a virtual render of their face through a smartphone. Imagine being able to store items from any e-commerce site and then “try them on” whenever you want. This would be an augmented reality (AR) alternative to shopping at brick-and-mortar stores.
Bots are computer programmes that pretend to converse with users in a human-like manner. They can ask you if everything is alright and if you need help. If you were in a brick-and-mortar store, you would be asked the same questions by an employee. Conversational AI and machine learning, based on real-world conversation data, may enhance the shopping experience for customers.
Distribution & Delivery Innovation
With rapid innovation in the drone development sector, user adoption will increase. Drones or self-driving vehicles will be used to transport goods from a warehouse to a residential or commercial location. All these delivery methods may be standard in the next ten years.
It is fair to conclude that the future of e-Commerce trends relies on our daily lives and habits that will change due to the adoption of new technologies.
Want to see what augmented reality (AR) is all about? Google’s augmented reality search results now include 3D animals.
The following instructions apply to Android and Apple smartphones:
- Open your browser app (preferably Chrome).
- Search for “Bengal tiger.” “German Shepherd” or “Yorkshire Terrier” are good dog breeds.
The 3D animal may require you to scroll down in your search results.
3. Select “View in 3D.”