Almost 28 percent of India’s poor lack access to medical treatment; they do not have doctors within 100 km; if there are hospitals, they lack modern infrastructure and doctors who take any interest in global medical advancements. The challenge with healthcare is telling. When one child grows up to be a doctor by the brush of determination and hard luck, they migrate to the cities—taking a dig at this complex situation: Dr. Sabahat S. Azim, a doctor and ex-Indian Administrative Service officer of the year 2000 batch, is now an entrepreneur—the Founder & Managing Director of Glocal Healthcare Systems.
Dr. Sabahat S. Azim hails from a middle-class family in a small town in India where every parent aspires their children to become doctors and engineers. It wasn’t any exception with Dr. Azim’s family. Later, turning to healthcare entrepreneurship was a specific trigger set to motion by the loss of his father, claimed by an unnecessary and expensive surgery in a very big hospital. That was a lightbulb moment for Dr. Azim to connect the dots—healthcare in India is not only a problem with the poor but with the affluent too. So, in 2006, he embarked on his entrepreneurial journey to execute ideas he thought could fix the system.
Healthcare in India is in such a sore state that those who emerge from rural India have no experience with world-class technology. As a result, they can’t ask the local government to invest in what they do not know. Subsequently, the adoption of advanced Industry 4.0 technologies such as IoT, Artificial Intelligence, Machine Learning is far from consideration in remote Indian healthcare practice. Dr. Azim ideated his healthcare business at this junction to level up India’s healthcare status as administered to Indians across financial classes. This opportunity is the genesis of Glocal Healthcare Systems solution in 2010.
Glocal Healthcare Systems is particularly launched to address the rural health care gap through a sustainable healthcare business model with low overhead, world-class technology, and highly efficient doctors. Through Glocal Healthcare Systems, Dr. Azim leverages telemedicine technology that helps connect a doctor and a patient in a virtual environment. The data generated in the remote patient-doctor interaction, such as medical diagnosis through locally-trained staff, drug interactions, dosages, contraindications, etc., are then perused on a custom clinical decision support system.
In this whole pursuit designed by Dr. Azim, most advanced IoT medical devices and nurses facilitate a doctor remotely placed anywhere in the world. All medical investigations, reports, prescriptions, preemptive and postemptive reports are summed up in 30 minutes. According to Azim, technology has removed the consultation lab and a pharmacy, the clinic, pharmacy, and put them back together into one single service unit, ensuring cost and time effectiveness and reducing medical errors through artificial intelligence. His primary healthcare solution is a fit for rural or urban India and the remote islands of India.
The above-discussed healthcare unit called Hellolyf CX Digital Dispensary is a 64 sqft prefabricated clinic divided between a patient and a nurse. The installation of this care unit costs approximately $25000 that can be set up in a day. UVC lights disinfect the chamber within 10 minutes before the next patient enters. The unit walls are silvered to speed up the process with a transparent acrylic barrier between the nurse and the patient. Additionally, there is an aperture guarded by UVC light and an air curtain for taking samples and using IoT devices. Positive pressure is maintained through a HEPA filter/UVC disinfected air filter system.
Today, Glocal Healthcare Systems has 240 Hellolyf CX Digital Dispensary units all over India and 11 big hospitals with emergency services in rural areas, including the app. The volume of work and presence makes Glocal Healthcare Systems one of the largest telemedicine operators in the world. According to Dr. Azim, we cannot solve the problems of the poor with poor solutions but rich technology. Robust telehealth technology can detect, process, and output value by standardizing productivity at scale. With over 7.8 billion world population, technology is an inevitable means to expect large-scale problems starting with healthcare.
In India and many Asian African countries where people have less money with no access to standardized healthcare, the problem is multi-pronged. One earning person of a five-member family taken ill and unable to afford medical treatment determines employability and income. Unorganized sectors in India do not have healthcare insurance. At large, India does not have the NHS. Unlike in the European countries, where healthcare is guaranteed to all with a choice of a private consultation for the rich, India does not have such healthcare promise for its bustling population. Conclusively, healthcare determines the overall wellbeing of a country.