Leadership Communication Failure? Shopify, Amazon, Google, Tesla…
Enterprise leadership communication failure is not a myth perpetuated by disgruntled employees terminated for underperformance or behavioral misconduct. Leadership communication failure is real, and no organization is free from this gluten. Some organizations lean on managed servers of reputation management, and hence they don't stick in public knowledge.
Here's the trigger: I read the email that the CEO of Shopify, Tobi Lütke, sent to his managers. It was an immediate flight to an incident wherein a senior manager at Byju's miserably abused their sales executive. Of course, for ramification, the CEO terminated the manager, but how does it occur in the first place? I query for more.
A quick study informs us of how big enterprises manifest toxic work culture; how sometimes their CEOs, Human...